Job Title
International User Experience Researcher (Fluent in Mandarin Chinese)
Application Deadline
June 15, 2024
Location
United States
Responsibilities
- Analyze the dynamics of client website or mobile app interface, identify issues and problems causing inefficiencies, and recommend changes to improve UX experiences for clients’ employees or users.
- Plan and conduct a variety of user research methodologies, including:
- Qualitative usability testing
- Field studies
- Benchmarking studies
- Diary studies
- Surveys
- Interviews
- Conduct these research studies in both English and Mandarin Chinese fluently. Write research reports and articles that summarize findings.
- Analyze users' cognitive limitations and the impact of childhood development stages on user interface designs for young users.
- Apply knowledge of psychological biases (e.g., confirmation bias, social desirability bias) to design valid research studies.
- Study the impact of different cultural factors when designing for international or cross-cultural user groups.
- Utilize understanding of cognitive psychology to anticipate, analyze, and explain the behaviors and perceptions of users.
- Design user interfaces that support users and work within the limitations of human memory and cognitive abilities.
- Manage the company’s WeChat account (China’s primary social media network), including planning the posting of articles and videos, as well as translating that content from English into Chinese; plus, handling and replying to followers’ inquiries, such as our UX conferences and content availability using Chinese.
- Work 100% remotely from anywhere in the U.S.
Minimum Qualifications/Requirements
- U.S. or foreign equivalent Master’s Degree in Human Computer Interaction
- Must be fluent in written and spoken Mandarin Chinese
- Must be legally authorized to work in the U.S.
- Domestic and international travel required to conferences, user research sites and client locations (approximately 15%)
Application Process
- Submit your resume and 2 research reports (One in English and one in Mandarin Chinese) through our application form
- 1-3 interviews