Summary: UX ranks among top fields adopting AI, mostly in writing, design, and coding tasks — though complex or human-centric UX activities remain largely AI-free
An analysis of one million conversations with Claude.ai indicates that, while UX professionals represent less than 0.01% of the US workforce, they generate a remarkable number of AI conversations (7.5% of all Claude conversations). Thus, UX is among the top professions actively engaging with AI, predominantly in areas such as technical writing, web design, and copywriting. However, tasks requiring complex analysis or direct human interaction remain largely untouched by AI.
What does this concentration of AI usage imply for the future of UX work, opportunities, and compensation? This article discusses the UX tasks currently attempted with AI and those where human expertise still prevails.
Key Findings
Two and a half years after the release of ChatGPT, we find ourselves amid speculation regarding AI’s impact on the job market. Anthropic’s recent analysis of one million Claude.ai conversations assesses the current state of AI use by different professions and provides an important baseline that we can refer to in the future.