Nielsen Norman Group

SWOT Analysis


Summary: A SWOT analysis helps teams understand how well a product, service, or organization is positioned in the market to serve its customers.


A company’s ability to survive or thrive will depend not just on meeting user needs but on doing so more effectively than its competitors. This article covers a popular framework that provides a holistic view of both internal knowledge about a company and external insights about competitors: a SWOT analysis.

Definition

A SWOT analysis is a strategic tool to determine how well a product, service, or organization is positioned in the market to serve its customers.

SWOT stands for:

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