Summary: AI is a new tool, not a replacement for UX professionals. At Dovetail’s Insight Out conference, one of the speakers, Jess Holbrook, said something that struck a chord. (I am quoting from memory, so apologies if it’s not quite right.) He said, “My goal is to build better products, and that’s why I do UX […]
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Summary: “User experience” describes both users’ relationships with products and a growing professional industry of practitioners aiming to improve those relationships. The term “user experience” (UX) can be difficult to explain to colleagues and friends. This article is meant to provide an approachable definition of user experience, explain the ever growing professional field of UX, and […]
